Contact Us
Please call or email for more information about our services.
Our Contact Info
936-333-4744
19221 I-45, Suite 110
Shenandoah, TX 77385
*Located within Therapy Space*
Privacy Policies
Last Updated: June 2025
At Kind Counseling Services, your privacy is extremely important. This Privacy Policy explains how we collect, use, and protect your information, especially when you visit our website, contact us, or engage with us via ads on platforms such as TikTok.
We may collect the following information:
• Personal Information You Provide:
When you contact us via email, phone, or through forms on our website, we may collect your name, phone number, email address, and general inquiry details.
• Health Information:
As a mental health provider, we comply with HIPAA regulations. Any information related to your mental health treatment is protected and handled with strict confidentiality.
• Website & Marketing Data:
Through tools like cookies and third-party platforms (e.g., TikTok), we may collect anonymized data such as:
• IP address
• Device type
• Pages visited
• Ad interactions (e.g., clicks or conversions)
Note: This data helps us improve our website and advertising effectiveness. It does not include personal health information unless you choose to submit it.
We use the information we collect to:
• Respond to inquiries and schedule appointments
• Improve our services and website
• Deliver and optimize advertising on platforms like TikTok
• Comply with legal and regulatory requirements
We do not sell your information.
We may share limited, non-identifying data with third-party tools (such as TikTok Ads Manager) to track ad performance. We never share your personal health information without your written consent, except as required by law.
All information disclosed during therapy sessions is protected under HIPAA. We will never share or advertise your personal health information. You have the right to access your records, request corrections, and understand how your data is used.
You can:
• Disable cookies via your browser settings
• Opt out of TikTok ad personalization through TikTok’s privacy center
• Contact us to request, correct, or delete your personal data
We may update this policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.